As a global company managing 1,000 users, over 12,000 managed target devices, and over 1,000 managed applications, Global Retail Corp faced complex identity and access management hurdles. Device administrator accounts were in the hands of each team, password change policies were not implemented properly, and there were high-risk accounts that had not changed their passwords for a long time. Furthermore, outsourced developers used personal accounts for operations, and permissions were scattered across various systems, making management difficult.
